11/17/2023 0 Comments Abv incoming mail server iphoneUnder Account Information for the account is Name, Address and the account's Description which is the name for the account. This is determined by what is entered as the email address for the account which is separate from the SMTP server. The SMTP server used with an email client to send a message with the account does not affect what appears as the sending email address for the account. Sending messages with an account via webmail does not use an SMTP server. ![]() This is the setting for the account when sending messages via webmail using a browser only which has no effect when sending messages with the account from the iPhone's email client. On my gmail account I have the settings for "send mail as" then I clicked on "always reply from my default address (currently )". Are you using the portion of your email address in front of the sign only or your entire email address as the user name for the incoming mail server? When creating a POP account with the iPhone, 110 is the default port used for the incoming mail server which is the industry standard so this should not be changed for Charter's incoming mail server. Their SMTP server is without authentication and unless you are connected to the internet via Charter with your iPhone, more than likely you will not be able to send messages with Charter's SMTP server since it isn't authenticated.įunny thing is I was able to receive messages with my Mother's Charter email account by using the portion of her email address in front of the sign only as the user name as well as using the entire email address. The SMTP server settings I was provided by Charter indicates they do not have nor support SMTP authentication. The response was they only support webmail access and they kept providing me the same SMTP server settings to use which did not work and refused to acknowledge their SMTP server was down and was not working. I tried contacting Charter technical support by phone, email and online chat which was even more of a joke. Charter's website help information is a joke with different SMTP server settings provided depending on where you look - no consistency. ![]() No problems receiving messages but sending was impossible no matter what I tried. I'm no beginner in regards to email account setup and after trying everything I know - using authentication for the SMTP server entering the portion of the email address in front of the sign only in addition to using the entire email address as the user name with no joy. My Mother just sent me an email from her Charter account indicating it was finally working again. ![]() I visited my Mother at Christmas and beginning Christmas Eve day until this morning, Charter's SMTP server was not working/available.
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